Terms & Conditions

WELCOME TO MASCOTA VIDA! 🐾
These Terms & Conditions govern your use of mascotavida.com. By visiting or shopping with us, you agree to these terms. Please read them carefully — we've kept them as simple and clear as possible!

WHO WE ARE
When we say "we," "us," or "our," we mean Mascota Vida, the team behind mascotavida.com. When we say "you," we mean you — our wonderful customer!

USING OUR WEBSITE
By using our site, you confirm that you are of legal age in your state or province, or that you have given us permission to allow any minor dependents to use this site. You agree not to use our products or services for any unlawful or unauthorized purpose.

PRODUCTS & PRICING
We reserve the right to modify or discontinue products at any time. Prices are subject to change without notice. We do our best to display product colors and images as accurately as possible, but we cannot guarantee your screen will display them perfectly.

ORDERS & PAYMENT
We reserve the right to refuse or cancel any order at our discretion. Payment must be received before your order is processed and shipped. All transactions are secure and encrypted.

SHIPPING
We ship within the United States only. Free shipping on orders over $50, and a flat rate of $4.99 for standard shipping on orders under $50. Please refer to our Shipping Policy for full details.

RETURNS & REFUNDS
We want you to love every purchase! If something isn't right, please review our Refunds & Returns Policy for full details on how we can make it right.

YOUR PRIVACY
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, so we encourage you to check back occasionally.

QUESTIONS?
We're always here for you! Reach out at support@mascotavida.com — because at Mascota Vida, you're family. 🐾