Frequently Asked Questions 🐾
How long does shipping take?
Standard shipping typically takes 5–8 business days. You'll receive a tracking number as soon as your order ships!
How do I place an order?
Simply browse our store, add your favorite items to your cart, and proceed to checkout. It's that easy! 🛒
Can I modify or cancel my order after placing it?
We process orders quickly! Please contact us within 24 hours of placing your order at support@mascotavida.com and we'll do our best to help.
What payment methods do you accept?
We accept all major credit cards, debit cards, and Shop Pay for a fast and secure checkout experience. 🔒
Do you offer free shipping?
Yes! We offer free shipping on all orders over $99. 🎉
Didn't find what you were looking for? Feel free to contact us at any time.