Frequently Asked Questions 🐾

How long does shipping take?

Standard shipping typically takes 5–8 business days. You'll receive a tracking number as soon as your order ships!

How do I place an order?

Simply browse our store, add your favorite items to your cart, and proceed to checkout. It's that easy! 🛒

Can I modify or cancel my order after placing it?

We process orders quickly! Please contact us within 24 hours of placing your order at support@mascotavida.com and we'll do our best to help.

What payment methods do you accept?

We accept all major credit cards, debit cards, and Shop Pay for a fast and secure checkout experience. 🔒

Do you offer free shipping?

Yes! We offer free shipping on all orders over $99. 🎉

Didn't find what you were looking for? Feel free to contact us at any time.